Shipping Policy
Last Updated: July 2, 2026
Thank you for shopping at JennaLarco.com. We are committed to providing high-quality products and a smooth ordering experience. Please read this Shipping Policy carefully before placing an order.
Order Processing
All products sold through JennaLarco.com are made to order. Because each item is individually produced after your purchase is received, production begins only after your order has been successfully submitted and payment has been processed.
Please allow 1–2 business days for production before your order is shipped. Production times are estimates only and may vary during holidays, promotional events, or periods of unusually high order volume.
Business days are Monday through Friday and exclude weekends and U.S. federal holidays.
Shipping & Delivery
Once your order has completed production, it will be shipped using the shipping method selected during checkout.
For Economy Shipping, please allow an additional 2–5 business days for delivery after your order has shipped.
Estimated timeline:
- Production: 1–2 business days
- Economy Shipping: 2–5 business days
- Estimated Total Delivery Time: 3–7 business days
Please note that all delivery dates are estimates only and are not guaranteed.
Expedited Shipping Options
Customers who wish to receive their order sooner may choose from the expedited shipping options available during checkout. Selecting a faster shipping service reduces the carrier's delivery time but does not eliminate or shorten the required production time, unless otherwise expressly stated.
Shipping Delays
JennaLarco.com is not responsible for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:
- Weather events
- Natural disasters
- Carrier delays
- Customs processing
- Labor disruptions
- Incorrect or incomplete shipping addresses provided by the customer
- Other unforeseen events affecting transportation or delivery
Delivery estimates are provided for convenience only and do not constitute a guarantee of delivery by any specific date.
Shipping Address Accuracy
Customers are solely responsible for providing a complete and accurate shipping address at the time of purchase.
JennaLarco.com is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect, incomplete, or outdated shipping information provided during checkout.
Order Tracking
Customers who wish to receive their order sooner may choose from the expedited shipping options available during checkout. Selecting a faster shipping service reduces the carrier's delivery time but does not eliminate or shorten the required production time, unless otherwise expressly stated.
Damaged or Defective Orders
If your order arrives damaged, defective, or you receive an incorrect item, please contact Customer Support as soon as possible at Jenna@JennaLarco.com.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Clear photographs of the product and its packaging
Please refer to our Refund Policy for complete information regarding damaged or defective merchandise and replacement eligibility.