Every order is custom-made just for you after your purchase is placed. Please allow 1–2 business days for production, followed by 2–5 business days for standard shipping. Expedited shipping options are available at checkout if you need your order sooner. Once your order ships, you'll receive tracking information by email.

Because each item is made to order specifically for you, we do not accept returns or offer refunds for change of mind, incorrect ordering, or buyer's remorse. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with photos, and we'll gladly send a replacement at no additional cost.

We take great care in producing and packaging every order. If your item arrives damaged or defective, please email Jenna@JennaLarco.com within 7 days of delivery and include your order number along with clear photos of the damaged product and packaging. After reviewing your claim, we'll send you a replacement as quickly as possible at no additional cost.