Frequently asked questions
How Do I Submit My Family Photo?
After your purchase, you’ll receive a link with instructions for uploading the photo you would like used for your portrait. For the best results, choose a clear, well-lit image where each person is easy to see. Your photo will then be used as the reference for creating your personalized artwork.
Can I Use More Than One Photo?
In many cases, separate photos can be used when one complete family photograph is not available. Each image should be clear and show the person from a similar perspective whenever possible. The final composition will be created to feel cohesive as one family portrait.
Will the Colors Look Exactly the Same in Person?
Colors may vary slightly from what you see on your screen because monitors, phones, paper finishes, and printing processes display color differently. Matte, glossy, and watercolor papers can also affect the appearance of color and texture. Every print is prepared to showcase the artwork as beautifully and accurately as possible.
Who Creates the Artwork?
Each portrait features original illustration, watercolor art, and digital graphic artwork created by Christian artist Jenna Larco. Your family photograph is thoughtfully incorporated into the artwork to create a personalized piece unique to your family. Each portrait is individually prepared with care.
What Is Archival Smooth Matte Paper?
Archival Smooth Matte Paper has a refined, non-glare surface with a soft and classic fine-art appearance. Its smooth finish allows illustrations, facial details, and delicate artwork to reproduce beautifully. It is an excellent choice for framing, gifting, or displaying your portrait throughout your home.
What Is Glossy Photo Paper?
Glossy Photo Paper has a polished surface that enhances color, contrast, and fine detail. It gives your family portrait a brighter, more vibrant photographic appearance. This option is especially beautiful when you prefer rich colors and a crisp, luminous finish.
What Is Somerset Velvet Watercolor Paper?
Somerset Velvet Watercolor Paper is a luxurious fine-art paper with a soft, naturally textured surface reminiscent of traditional watercolor paper. Its texture beautifully complements watercolor illustrations and gives your portrait an elevated, gallery-quality appearance. It is an especially lovely choice for heirloom artwork and framing.
Can I Order My Family Portrait Framed?
Yes, select sizes are available with professionally crafted framing options. Framed portraits are professionally printed, framed, and prepared for a beautiful finished presentation. Simply choose your preferred framing option when available on the product page.
What Are the Frames Made Of?
Framed artwork is finished with a solid wood frame for a substantial, high-quality presentation. The frame profile is approximately 0.875" wide, giving the artwork a clean, refined look without overpowering the piece. Frame options may include black, white, or natural oak depending on the size selected.
Does the Framed Artwork Come Ready to Hang?
Yes, professionally framed pieces include installed hanging hardware appropriate for the frame size and orientation. Depending on the size, this may include hanging wire or a sawtooth-style hanger. Your artwork arrives prepared for easy display.
Are the Frames Professionally Made?
Yes. Framed selections are professionally printed, framed, mounted, and crafted rather than assembled in my home studio. Each framed piece is prepared to provide a polished, finished presentation suitable for gifting or displaying as a lasting family keepsake.